Privacy Policy

This policy explains how Grahhasthi collects, uses and protects information supplied while browsing, enquiring or ordering.

Information we collect

We may collect contact, billing, delivery, order, payment-status, device and customer-care information needed to operate the store.

How it is used

Information is used to process orders and payments, arrange delivery or pickup, provide customer care, prevent fraud, meet legal obligations and improve our services. Marketing communication is sent only where permitted and can be opted out of.

Service providers

Shopify and selected payment, logistics, analytics and communication providers process information only as required to deliver their services. Payment credentials are handled by authorised payment providers and are not stored by Grahhasthi in full.

Your choices

You may request access, correction or deletion of personal information where applicable, subject to legal and transaction-record requirements.

Contact

For privacy requests, email hello@grahhasthi.com. This policy may be updated when our services or legal requirements change.