Frequently Asked Questions

Ordering

Products, variants, prices and availability are shown on each product page. Your order is confirmed after successful payment and inventory verification.

Gift presentation

Eligible products can be prepared in Grahhasthi signature gift presentation with an optional personal message. Select the gift option before adding the item to your bag.

Delivery and store pickup

Check your pincode on the product page. Standard delivery is available to serviceable Indian pincodes. Eligible Delhi NCR orders can request scheduled delivery. Store pickup is available from Verma Home Store, Malviya Nagar, after a ready-for-pickup confirmation.

Personalisation

Personalisation availability depends on the material and order timeline. Our concierge will confirm the artwork, spelling, placement and additional cost before production.

Bespoke and volume orders

Use the Request a Private Quote button on any product page for larger quantities, corporate gifting, event gifting or coordinated delivery.

Damage or incorrect items

Contact customer care within 48 hours of delivery with your order number, photographs and an unboxing video where available. Keep all original packaging until the case is reviewed.

Customer care

Email hello@grahhasthi.com or speak to the Grahhasthi Concierge on WhatsApp at +91 99109 59183.